Whether you’re curious about how to play, how funds are distributed, or how to update your details, this page should have the information you need. If not, please reach out and contact our Customer Experience team.
You can join right now by simply clicking ‘play now’, or by calling our Freephone number (0800 316 0645) and speaking to a member of our friendly team!
You can check the lottery results on our Results page, here, or by following us on Facebook and Twitter where we also share lots of exciting news about how your support is making such a BIG difference to your local hospice.
Yes! You can choose your preferred hospice to support when you sign up and they will then directly benefit from every £1 entry you buy.
Based on estimated draw-entry numbers in 2024/25, the odds of winning a prize in the weekly draw are around 1 in 1420, with slightly higher odds for the Super Draws. One chance in Local Hospice Lottery’s weekly draw costs just £1, however players can increase their odds of winning by having more than one weekly chance if they wish.
Hospices benefit from the Local Hospice Lottery by receiving a share of the funds raised from ticket sales. In 2024, for each £1 entry in the weekly draw, the Local Hospice Lottery gave an average of 68p to hospice care. The lottery helps to generate a regular and reliable source of income for local hospice services, allowing them to continue providing essential care for people with life-limiting illnesses both now and in the future too. The more people play, the more each hospice receives.
Cheques are valid for six months from date of issue. Any cheques that are not cashed after six months will be treated as a donation to the hospice you have chosen to play in support of.
The lottery draw takes place every Monday, except on Bank Holidays when it’s rescheduled to the next working day. Players playing in support of all of our hospice partners enter the same weekly draw.
Yes, you can have more than one game number if you choose and increase both your chance to win and the support for your chosen hospice.
Prize cheques are generated as part of the draw process and posted automatically to winners. So you don’t even need to worry about checking the weekly number(s) and claiming your prizes. If you are lucky enough to win a prize of £1,000 or more, someone will contact you to give you the good news and double check your details before the prize is sent.
Our three annual Super Draws take place during the last weeks of March and September, and the week before Christmas
Our Super Draws take place in March, September, and December (the week before Christmas)
If you’re already a Local Hospice Lottery player with a valid game number, you’ll automatically be entered into each of our Super Draws and receive up to 8 additional chances in the Christmas draws through paying £5 monthly (or equivalent frequency). Non regular players may also be given the chance to buy one-off entries into the Super Draws via associated campaigns.
Membership to the Local Hospice Lottery is charged at £5 per month. This means that for months with only four weeks (so, four draws), your extra £1 is saved to give you an additional entry into the Christmas Super Draw. Depending on the year, you can accumulate seven or eight entries. If you join part-way through a calendar year, this will affect how many Christmas draw entries you accumulate. If payments are missed or a subscription is cancelled before 1st December, extra entries will be reallocated to the regular draws.
One chance (game number) in Local Hospice Lottery’s weekly draw costs just £1.
Entry costs just £5 per month, per game number, or you can also choose to pay £15 quarterly, £30 half yearly or £60 annually if you prefer.
Paying £5 per month (or equivalent frequency), per game number, gives you the best chance of not missing a draw, regardless of how many weekly draws there are in a month. PLUS… the accumulation of credit across the course of a calendar year also means that you can benefit from receiving up to eight extra chances in our annual Christmas Super Draws!
If a payment is missed, you will simply not be entered into the next draw. Once payment is received, your entry will automatically roll over to the next draw.
Local Hospice Lottery accepts various payment methods, including Direct Debit, Standing Order and Debit Cards. Our preferred method is Direct Debit. We cannot accept Credit Card payment. You can choose to pay monthly, quarterly, half-yearly or annually, depending on your preference.
You can update your payment method by simply contacting our Customer Support Team by telephone or email.
FREEPHONE: 0800 316 0645 (Monday–Friday, 9am–5pm)
Email: info@localhospicelottery.org
You can cancel your payments by contacting our Customer Support Team by telephone or email:
FREEPHONE: 0800 316 0645
Email: info@localhospicelottery.org
If you pay by Standing Order, you will also need to contact your bank directly to cancel the payment with them. This is something our team is unable to do for you. So, if you fail to notify your bank, your payments will continue to be sent to us.
Local Hospice Lottery operates a no-refund policy once payments have been processed into the lottery system. If you have any concerns or need further assistance, please contact our Customer Support Team by telephone or email:
FREEPHONE: 0800 316 0645
Email: info@localhospicelottery.org
Yes, the Local Hospice Lottery takes the security of your data very seriously. We use secure systems and comply with GDPR data protection regulations to ensure that your personal information is safe. For full details, you can refer to our Privacy Policy or contact us with any concerns regarding data security:
FREEPHONE: 0800 316 0645
Email: info@localhospicelottery.org