Self-exclusion allows you the player to exclude yourself from future draws, to accommodate your particular circumstances. When you request to be excluded from future draws, we will ensure that you are not allowed to play Local Hospice Lottery for a period of your choosing, which must be at least 6 months, but may be up to 5 years, if you so wish.
To confirm a wish to self-exclude, simply email us at firstname.lastname@example.org, write to us at FREEPOST LOCAL HOSPICE LOTTERY or call us on 0845 122 0772 letting us know your full name and address and how long you wish to be excluded from playing Local Hospice Lottery (minimum 6 months).
Once we receive notification that you wish to self exclude we will remove you from any further draws you are already allocated into, and refund you your money. We will also reject any further applications or payments apparently from you in the future. We will cease sending you any marketing material and remove you from any marketing database we may have.
At the end of the period you have chosen, you may contact us in order to discontinue the self-exclusion agreement. You must do this in person or by telephone. We will ask you to confirm this by signing a form indicating your request, and there is a 24 hour cooling off period before you will be eligible to participate in a draw.