Lottery
Hospice
What Your Support Means
Please note that self-exclusion is not the same as cancellation.
If you simply wish to cancel your membership, but not self-exclude, please click here to cancel you membership.
Self-exclusion allows you the player to exclude yourself from future draws to accommodate your particular circumstances, which might include wishing to maintain responsible gambling levels. When you request to be excluded from future draws, we will work with you to ensure that you are not allowed to play the Local Hospice Lottery for the period of your choosing, which must be at least 6 months, but may be up to 5 years, if you so wish.
To confirm a wish to self-exclude, you can either:
• fill in the form below;
• email us at info@localhospicelottery.org;
• write to us at FREEPOST LOCAL HOSPICE LOTTERY;
• call us on Freephone 0800 316 0645
letting us know your full name and address and for how long you wish to be excluded from playing the Local Hospice Lottery (minimum 6 months).
Please note that if you currently pay by standing order or direct debit, you must also contact your bank immediately to cancel your subscription payments.
Once we receive your notification that you wish to self-exclude, we will remove you from any future draws and refund that money to you. We will not process any further applications or lottery payments from you during the self-exclusion period and will cease sending any marketing material to you. We will also advise your supported Hospice to help prevent any gambling-related future communication from them.
After the expiry of your self-exclusion period
Even after your chosen self-exclusion period has expired, we will not contact you about our lottery and will continue to exclude you from receiving any promotional materials, unless you request otherwise.
Once the period has expired, if you wish to restart your play in the Local Hospice Lottery, you should contact us by telephone on 0800 316 0645 and we will send you a form to complete. Following receipt of your completed form, a 24-hour cooling off period will apply before you will be eligible to participate in the weekly draw again.
Further support
If you are also gambling with other organisations, you may wish to consider whether to put similar arrangements in place with those as well. All gambling operators offer a similar self-exclusion facility.
You may also wish to contact a multi-operator self-exclusion scheme that can enable exclusion from multiple gambling operators via a single request. Details can be found on the GamCare website at www.gamcare.org.uk/self-exclusion.
One example of a multi-operator scheme is GAMSTOP. Click the following link to watch a short video which explains more about the scheme: https://vimeo.com/369796778